Help, Support & Safety

Keeping Safe- all children – sessions are always age appropriate 

Children in all classes will receive lessons on keeping safe while using the Internet from their class teachers and teaching assistants within the class they are taught. Our programme covers the same areas in each class but the content is very much tailored to the age of the children. Using ‘Be Internet Legends’ and ‘Think U Know’ resources the children will learn about ‘yucky feelings’ or feelings that make you uncomfortable. This is to enable the children to recognise themselves when something is not right. The lessons focus upon how they can deal with certain situations and who they can talk to. The sessions cover:

  • Trusted adults
  • Cyberbullying
  • Keeping secrets
  • Private places
  • Appropriate content


help keep your child safe online when playing online games:
Talk to your child regularly about what they are doing online and how to stay safe. Let them know they can come to you or another trusted adult if they’re feeling worried or upset by anything they have seen. You can use our conversation starters to support you when starting these conversations. 
Explore your child’s online activities with your child. Understand why they like using them and make sure they know what they can do to keep themselves safe.
Agree your own rules as a family when using sites, apps and games. You can use our Family Agreement template to help you get started.
Manage your technology and use the settings available to keep your child safe.
If you’d like advice and support about keeping your children safe online, call our free O2 NSPCC Online Safety Helpline on 0808 800 5002.
 Alternatively, you can make a face-to-face appointment with an O2 Guru in store – you don’t even have to be an O2 customer. O2 Gurus can help you set up parental controls, such as privacy settings, on any device.Finally, you can  use the parents guides below or click on the images to find out more e about the risks of online gaming, and how to keep your child safe.


The multiplayer action survival game, Fortnite: Battle Royale, has received a lot of media coverage recently due to growing popularity amongst children – and also emerging safety concerns. We’ve pulled together some information about the game and how to keep your children safe while playing it.

Players can currently play Fortnite: Battle Royale on a PC, Mac, Xbox, and PlayStation or download it from the App Store. Use of the game has grown rapidly amongst children and young people since the launch of the mobile game in March 2018. As of 2nd May, the app version is only available on iOS but an Android release is expected shortly. The game involves 100 players fighting each other in real time to be the final survivor. 

What features and risks are there on Fortnite?
Fortnite: Battle Royale has several features that can be fun, but there are also risks. These include:
Players can add friends in the mobile game if they have an account with Epic, the game’s developer. Friends can be added by username in the game’s main menu.

There is a chat feature in the game that allows users to contact each other using voice or text. You can disable voice chat in the game by selecting the 3 lines in the top right of the screen, select the settings icon, choose the ‘Audio’ tab at the top of the screen and go to the ‘Voice Chat’ option, where you can select ‘Off’. 

There is cartoon violence in the game. You can use a variety of weapons to kill other players, such as guns and axes. 

There are in-app purchases, which can become expensive. 
Players can be reported to the Player Support team if you are concerned about activity or behaviour.
Age ratings
Here are the recommended age ratings for the game:
E pic Games: Fortnite Battle Royale says it does not direct the game to children under the age of 13 in the UK. 
The PEGI rating -12 years old. However, PEGI does not take chat features into consideration when rating games. 
The App Store - 12+ to play.

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